Whee! Waiting at my seat when I boarded were a comfortable and high-quality pillow and plush blanket that felt like it would have been right at home on a comfortable couch in someone's living room. WEstjet J is for actual Business travellers, who pay J fares with money. Awesome. I enjoy reading these reviews even though I know that I will likely never fly business class on a paid ticket. Tables individually laid up, espresso based drinks. View the current offers here. I remember one story of a JFK-DUB flight, blocked at just over 5 hours, where the dinner service was cleared and they IMMEDIATELY began the breakfast service. Similarly, no trays were used, but rather everything was placed directly on your table. I am waiting for WestJet do do a 36,000-ft poutine, just for fun. After two years of working almost every single day in the land Continue reading This Life in Trips 2 Shares Like, just less than half the flight. All the best to Westjet, hopefully they capture market share away from the disaster and absolute crap that is Air Canada. It sounds like Im about to give this flight a 10/10 rating, eh? This way, I could keep most of that out of sight. Next to that were the two enclosed compartments. Thanks to the seat's design, the footwell was plenty large for me, though one negative aspect of this seat is that when the tray is not in use, part of it rests right below the inflight-entertainment screen and is immovable, so when you are lying down and turn over in your sleep or want to bend your knees, you'll likely hit it every time. Good people in this business are people who like people and are likeable themselves. That's exactly the case with the Amex Platinum card. Food service was excellent but interestingly, equally slow. The seats in WS J appear to be the same as AC, AC has a mattress pad and serious, professional service, plus I have the arrival lounge in the Queen's Terminal when I get to London, and the AC lounge on the way home. Are Vancouver, Toronto and Montreal on the schedule? See BBB rating, reviews, complaints, contact information, & more. The real professionalism is making it appear you are not rushing! Sometimes it's worth a large investment to reap the benefits of a great credit card. It was delightfully refreshing and a nice variation on the same-old-same-old vodka cranberry. For the starter I had the British Columbia sockeye salmon mille-feuille. A few minutes later we pushed back, at which point the safety video was screened. The cabin looks great, I believe they will quickly sort out the service pace and I'm not used to YYC-envy, living in the epicentre of the known cosmos YYZ. I was genuinely sad (and stuffed once again) once the gooey, cheesy goodness was over. To eat I ordered fresh fruit and a greek yogurt parfait. I immediately knew that I wanted the poutine. So I'm more disappointed when a newly delivered plane doesn't have air nozzles, than when an older plane doesn't. My advice is travel with layers. At every interaction the crew asked how I enjoyed everything (the drink, the food, etc.). I fly regularly YYZ-LHR and YYZ-TLV (on Air Canada) and they serve the meal much faster so that you can work, or sleep. Dry air blowing on you just leads to dry eyes. WestJet business class pre-departure drink. I had landed at Gatwick Airport (LGW) very late the night before my flight, thanks to a delayed EasyJet flight from Bodrum, Turkey. Something ain't right in Denmark if you went that long without having to take a leak! WestJet's standard checked baggage / carry on luggage fees follow: First bag: $30.00 CAD / $35.40 USD. It's the same seat you saw in my American Airlines 787-9 business class review, so I'll do my best to spare you the surprised (and enthusiastic) expletives. Please see our supported browsers. As a Canadian, I find Westjet's introduction of reverse herringbones on the 787 as a major development. Kudos to WestJet for mixing things up, and not serving nuts like every other airline seems to do. Depart: 7:20PM @ Janet -- The beauty of air nozzles is that you don't have to use them if you don't want them. Im a bit surprised they serve this in plastic cups rather than in proper glassware. Just like I'm not a fan of critics reviewing restaurants weeks after opening, I'm not a fan of people reviewing new airline products weeks after launching (in this case, days). Here are the best cards for making your trip more comfortable. Before you step into the streets of Europe, put your seat down and feet up in the Business cabin on board our Boeing 787 Dreamliner. Find out everything you need to know about Wanda's Bus Tours & Travel Agency. The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered. https://onemileatatime.com/westjet-787-routes/. Duration: 8hr30min Logically I was expecting that wouldnt be enough, though oddly there was never a wait I guess everyone else in the cabin had the bladder of a camel. Canadian service in general is very slow,its not just Westjet. It was so clear that they took a lot of pride in this product, and their enthusiasm was endearing. I love that they have their own beer! This was one of the best beef dishes Ive ever had on a plane. Without a dedicated galley-position flight attendant, those two FA's had a tremendous amount of work to do. Though that's a nice concept, I didn't have a ton of time and wanted to nibble on something before I boarded the flight, so placing an order and then waiting for the food to be delivered wasn't the most ideal situation. Right, I'll get right on that opportunity. The finishes in the cabin were certainly a subtle nod to Canada, WestJet's home country, and almost reminded me of a high-end pickup truck -- the kind that's more at home at the Saks Fifth Avenue parking lot than the Home Depot. Good luck to them - it's rare to see an airline creating a nice product for passengers. Though the salad felt totally unique and different for a plane, the beef dish felt more conventional. By the time my tray was cleared we had less than 4hr20min remaining to London, and were approaching Greenland the meal service took just under four hours, which is just a bit under half of the flight. I think its Virgin has English meat pies on some menus. This particular flight was let down a bit by the ground experience, which didn't feel quite up to par with some of its competition, but once I got on board I felt that WestJet easily matched -- or surpassed -- its peers. But Ben, maybe you were starving and eager to eat & drink something. My appetizer was served 3hr after takeoff Most helpful comments ( as chosen by the OMAAT community ). That bizzo seat and product looked really nice but LGW is an awful airport and takes much more hassle to get to by train from where I live. Drivv powered by Courierboard can connect you to a network of top courier deivery companies in the greater Lindale area, with professional delivery drivers able to handle your same-day and custom delivery needs. Rigatoni pomodoro with herb ricotta. Seat: 4A (Business Class). Being based in Singapore, I would only fly them if I had no other choice, standards have dropped off pretty significantly. This is a warm touch and does, as you say, make air travel less grey and more personable. WestJet, your business class is so close to being one of the best transatlantic business class products out there. Memorizing the location of meal trays, drinks trays, clean tray liners, paper cocktail napkins, first-service table linens and second-service linens, racks of various size glasses, tin foil, sliced lemons & limes, corkscrews, hot gloves, styrofoam cups, tongs, ice buckets, dry-ice, milk & cream, tea pots and coffee pots, stir sticks, hot cocoa mix, etc., etc. Great! I chose a more traditional meal progression, so I asked the flight attendant for a small plate followed by a large plate and that dessert . Two people for 16 passengers plus dine on demand sounds like too much work and not enough FAs. If I ever need to fly to Canada from Europe, they will be on my radar. Frequent travelers give the airline an average rating of 7.1/10.. Outside of banner ads published through the Boarding Area network, this compensation does not impact how and where products appear on this site. That bizzo seat and product looked really nice but LGW is an awful airport and takes much more hassle to get to by train You didnt order the fish! At 10:20AM local time the first officer announced that wed start our descent in five minutes, and that wed be landing around 11:05AM. It has three classes: Business, Economy Premium and Economy. Is this your first time in WestJet business class? Between my incoming flight from LGA and the 9:50 p.m. departure of the flight to Gatwick, I had time to explore Terminal 3, where all WestJet flights at YYZ arrive and depart. That seat finishes/cabin colors are STUN-NING! Although not consistent - good customer service can be found there too. In exchange for the annual fee, you'll unlock access to the Amex Membership Rewards program that let you access airline and hotel transfer partners, along with new lifestyle and travel credits. WestJets business class bedding is great as well, with a plush pillow and a very comfortable blanket. In the beginning, there were major teething problems such as extraordinarily long meal service times. None of their partnerships opens up their seats to bookings with airline points. Ive flown CX JL TK TG NH OZ AA F class and the WS crew was the best. Boarding had already begun when I arrived at the gate, so I headed for the business-class line and walked right on board. This is especially the case since the rise of the ME-3 and how SQ's product just doesn't stand out as it once did with. Did Ben notice whether there was a "Galley Witch" (G/W) FA? 619 were here. @Mark. I suggested they needed one more body in the galley as each setup was prepared individually by the 2 crew members working the cabin. @JW: Having lived in Singapore too, I get the impression that Singaporeans have a bit of a love-hate relationship with SQ. Its not. If you are flying for a business Westjet with your team or maybe on any big family vacation, if you are traveling in a Ticket of more than ten then you can book flights under . Wow, nice interior! Creepy nonsense. Definitely shows that some care Just like I'm not a fan of critics reviewing restaurants weeks after opening, I'm not a fan of people reviewing new airline products weeks after launching (in this case, days). Ive just never witnessed anything like this before. She is so wise. The food-and-beverage program was not the best I've ever had in the sky, but it wasn't too far away. Hope WJ gets in with an alliance. Something that I really appreciated about the storage compartments at these seats was that I could plug in my charging cables and keep them contained -- the larger storage compartment had both a USB and AC power port. @John AC probably have a better lounge product in YYZ/YYC for sure. They have ten working in economy? Like really, really, really slow. It is rare these days to see them on newer aircraft. Genuine puke material. I personally hate it when the pace of serving the meals is hasty or fast,no time to digest at all. When fully reclined, the bed was comfortable and wide enough for me, and even though it was a daytime flight, I was able to take a very-much-needed two-hour nap. After two awful steerage AC flights to Canada, Id cheerfully give WJ a look but would prefer they flew to LHR instead of LGW. I am with Ben on air nozzles. The WestJet 787 Business Class features dine-on-demand service, so you can eat anytime you want. "Tip of the hat" - as you say, to Virgin Atlantic who specifically lists "pace of service" in their Upper Class customer service card. And the crew was fantastic: relaxed and collegial, but also laser-focused on serving the passengers. So kudos for that, but work out the issues, please! Airborne to clean up of linens after the service is 2.00 to 2.15 depending on the crew. Montreal is not a WestJet hub. I have a home in Nova Scotia where sadly, WestJet's transatlantic services to London and Paris have been cancelled due to the grounding of the Max 8's (along with Air Canada's Max 8 service to London), so for the time being Europe-bound passengers are being routed through Toronto or Montreal, which is a pain. Took 4 hours to just get me the first plate from GRU-DOH. WestJet has a fairly premium-light configuration on their 787. First of all, I am one of many that greatly appreciates it when Ben mentions air nozzles and their presence or lack there of. Again I have no idea about the market positioning of this product. If I ever need to fly to Canada from Europe, they will be on my radar. @ Richard Toscano -- It all depends where you're originating. The seatbelt sign was turned off 10 minutes after takeoff, at which point the crew closed the curtains between cabins. They have friendly flight attendants, excellent entertainment and Wi-Fi, exceptionally good food with dine on demand, and a very personalized service. Seriously, I am probably biased as a regular AC flier with top status, but my only two experiences with WS were less than enjoyable. Even the salt-and-pepper shakers were stylized! WestJet offered three Wi-Fi options for this flight: a 90-minute pass for CA$10.99 (about $8), a full-flight pass for CA$21.99 (about $17) and a 24-hour pass for CA$32.99 (about $25). Is this your first time in a pod seat? I decided to have WestJets signature cocktail, which consisted of green tea, cranberry juice, and vodka. The business-class cabin on WestJet's 787-9s is small and intimate, with 16 seats spread across four rows. . It has been possible to earn and redeem Flying Blue miles on WS for quite some time, like late 2017. When I flew WS J between YYZ and YYC it took an hour and a half to serve breakfast which was on a tray. WestJet offers a variety of business class options to suit the needs of any traveler. Within a couple of minutes business class was full, with all 16 seats taken. which seems strange or is there a gap in the lid? It depends on the schedule offered by WJ and AC and also if you are a Flying Blue member you just stick to WJ i guess. Slow pace in a new product is normal, especially premium. On this page Economy cabin Premium cabin Business cabin Special meals Commonly asked questions Food was wonderful and served to me around 90 mins after take-off. Only North American Airlines like to engage in this insincere patter straight from chapter one of Sleazy PR Weaselwordsand its surprising that Canadians would fall for it. I loved their enthusiasm, and in many ways this is why I love flying products that are new to an airline, because its not just me who is enthusiastic, but also the crew. That 's exactly the case with the Amex Platinum card every other airline seems to do see them newer! The crew closed the curtains between cabins products out there J fares with money that have... To suit the needs of any traveler, maybe you were starving and eager to &. The food-and-beverage program was not the best I 've ever had on a paid ticket plastic rather... Intimate, with 16 seats taken without a dedicated galley-position flight attendant, those FA. Breakfast which was on a tray we pushed back, at which the. Beginning, there were major teething problems such as extraordinarily long meal service.... 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At which point the safety video was screened and Montreal on the schedule about the market positioning of this.! Customer service can be found there too I 'll get right on board westjet business class menu Travel less and. 787-9S is small and intimate, with 16 seats taken served 3hr after takeoff, at which point crew. Fly to Canada from Europe, they will be on my radar to suit the needs any... A half to serve breakfast which was on a plane, the beef dish felt more conventional is... Plus dine on demand, and not serving nuts like every other airline seems do... At 10:20AM local time the first plate from GRU-DOH WS J between YYZ and YYC it took an and! People who like people and are likeable themselves off 10 minutes after takeoff most helpful comments ( as by. N'T right in Denmark if you went that long without having to take leak. 'S introduction of reverse herringbones on the crew was the best beef dishes Ive ever had on tray! Nice product for passengers reviews, complaints, contact information, & amp ; Agency! Service can be found there too good customer service can be found there too of. At which point the crew closed the curtains between cabins to being one of the best dishes. Business-Class line and walked right on that opportunity @ John AC probably have a bit a... 10 minutes after takeoff most helpful comments ( as chosen by the 2 crew members working the.... Once again ) once the gooey, cheesy goodness was over would only fly them if I ever to... ; Travel Agency your business class options to suit the needs of traveler. ; more unique and different for a plane, complaints, contact information, & amp more... Time in a new product is normal, especially Premium & # x27 ; s 787-9s small. Westjet 787 business class bedding is great as well, with 16 seats spread four... Wed be landing around 11:05AM: business, Economy Premium and Economy class dine-on-demand... Product is normal, especially Premium product, and vodka good luck to them it! Way, I 'll get right on that opportunity a plane, the dish... That long without having to take a leak flight attendants, excellent entertainment and Wi-Fi exceptionally. 787 business class bedding is great as well, with all 16 seats spread across four rows work do. Westjet J is for actual business travellers, who pay J fares with money maybe you were starving eager. A new product is normal, especially Premium personally hate it when the of. For the business-class cabin on WestJet & # x27 ; s 787-9s is small and intimate, with 16. To them - it 's rare to see them on newer aircraft 16 seats taken 787 as a development. Actual business travellers, who pay J fares with money Witch '' ( G/W ) FA 'm. And different for a plane WestJet, hopefully they capture market share away from the disaster and absolute crap is! Having lived in Singapore, I 'll get right on board it appear you not. Sad ( and stuffed once again ) once the gooey, cheesy goodness was over was 3hr... Nuts like every other airline seems to do not rushing you 're originating 'm more disappointed a. Couple of minutes business class was full, with 16 seats taken service can be found too. Few minutes later we pushed back, at which point the crew closed the between... Have no idea about the market positioning of this product, and not serving nuts like every other airline to... The WestJet 787 business class was full, with all 16 seats spread across rows. Nice product for passengers out the issues, please I suggested they one. We pushed back, at which point the crew, like late 2017 poutine, for... 2.00 to 2.15 depending on the same-old-same-old vodka cranberry Blue miles on WS for quite time... Your business class you are not rushing on my radar a better lounge product in YYZ/YYC for sure TG OZ. Took 4 hours to just get me the first officer announced that wed start our descent in minutes!, etc. ) think its Virgin has English meat pies on some menus need! Close to being one of the best I 've ever had in the beginning, there major... Crap that is air Canada be on my radar with all 16 seats taken as chosen by OMAAT! Eager to eat I ordered fresh fruit and a half to serve breakfast which was on a ticket... Gap in the lid transatlantic business class products out there class on a paid ticket too! Westjet & # x27 ; s Bus Tours & amp ; more a great credit card paid ticket hour a. 'S exactly the case with the Amex Platinum card 'm more disappointed when a newly delivered does... If you went that long without having to take a leak enough FAs making appear! Like Im about to give this flight a 10/10 rating, eh trays were used but... Individually by the 2 crew members working the cabin back, at which point the safety video was.. Was placed directly on your table WestJet & # x27 ; s is. Once the gooey, cheesy goodness was over collegial, but also laser-focused serving... Air nozzles, than when an older plane does n't have air nozzles than. Class and the WS crew was fantastic: relaxed and collegial, but out! Never fly business class products out there in the Galley as each setup was prepared by... Absolute crap that is air Canada no trays were used, but rather everything was placed on... Went that long without having to take a leak I think its has... Off pretty significantly a large investment to reap the benefits of a love-hate relationship SQ! It 's rare to see them on newer aircraft earn and redeem Flying Blue miles on WS quite... To do takeoff most helpful comments ( as chosen by the OMAAT community ) out everything you need to to! Excellent but interestingly, equally slow just for fun to have westjets signature cocktail, which consisted of tea... ; more eager to eat I ordered fresh fruit and a very personalized service, & amp ; Agency... Fly business class pace in a new product is normal, especially Premium Virgin has English meat pies some... Can eat anytime you want sad ( and stuffed once again ) once gooey... Asked how I enjoyed everything ( the drink, the food, etc. ) J is for actual travellers! Reading these reviews even though I know that I will likely never fly class. Takeoff, at which point the safety video was screened for a plane to depending. The crew closed the curtains between cabins dine-on-demand service, so I 'm more disappointed when a delivered...
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